E-attendance Policy

Last updated: November 01, 2025

E-attendance Policy

Attending online through the virtual classrooms counts as attending in person in the training room. This policy sets out the attendance rate required and the effect of falling short of it on assessments, the certificate and refunds.

1. Virtual attendance equals in-person attendance

Attending online through the virtual classrooms counts as attending in person in the training room, and trainees must maintain an attendance rate of no less than 80% of the total hours set for the programme they are enrolled in.

80%

Minimum attendance required, as a share of total programme hours

2. The effect of falling short of the attendance rate

Failing to meet the attendance rate may result in

  • The trainee being barred from sitting the assessment.

  • The trainee being denied the final certificate.

  • Or both, according to the electronic tracking system.

3. Unexcused absence and refunds

If a trainee misses lessons without an officially approved excuse, they forfeit the right to a refund of the fees paid. The centre reserves the right to judge whether an excuse is accepted or rejected as it sees fit.

4. Accepting and updating the policy

Completing registration on the platform means the trainee agrees to all the terms of this policy. English Place management may update or amend it whenever necessary without prior notice.