Privacy Policy

Last updated: November 01, 2025

Privacy Policy

English Place respects the privacy of its users and protects their personal data to the highest standards of security and transparency. This policy explains how personal data is collected and used, and sets out the rights beneficiaries have to control it.

1. Collecting and using data

User data is collected for the following purposes:

  • Managing accounts and providing technical support.

  • Processing orders and financial transactions.

  • Providing users with educational services and related information.

  • Sending updates or training offers (unless you object to receiving them).

  • Improving our services and analysing usage to develop the learning experience.

By registering on or browsing the English Place site, the user acknowledges their agreement to everything set out in this policy.

2. Browsing the site and cookies

  • No personal data is collected while browsing unless you register or enter it voluntarily.

  • The server keeps technical logs including IP address, browser type and visit date for security and analytics purposes.

  • The site uses cookies to improve performance. You can disable them in your browser settings, bearing in mind that doing so affects some services.

3. Questionnaires and surveys

The centre may ask some users to take part in optional surveys to measure their satisfaction and improve its services. Taking part is entirely optional.

5. Disclosure of information

English Place keeps all personal information confidential and discloses it only in the following cases:

  • Where a legal obligation or court order requires disclosure.

  • To protect the centre's intellectual or legal property rights.

  • After obtaining the user's explicit consent in any other case.

6. Data and transaction security

  • No financial or electronic payment data is collected except to complete training transactions.

  • All transactions are processed through secure, approved channels.

  • Users must safeguard their login credentials and never share them with anyone else.

Security notice

If you suspect a security breach or a data leak, please contact the English Place support team immediately.

7. Changes to the privacy policy

English Place reserves the right to update or amend this policy at any time. Users will be notified of any material changes affecting the use of their personal data.

8. Commitment

  • Your use of the English Place platform constitutes explicit agreement to all the terms of this policy.

  • The centre undertakes to take every possible measure to keep your personal data confidential and secure.