Refund Policy
Last updated January 2026
1. The Golden Guarantee
We offer the Golden Guarantee of a full money-back refund when its conditions are met: actual attendance of no less than the required share of the live sessions, completing the daily exercises and weekly tests, and no conduct violations. Claims are submitted within two weeks of the last scheduled content being added to the course plan, and are processed within 14 days of approval.
2. Live cohort courses
Courses with scheduled live classes can be refunded before the first live class takes place. Once a cohort has started, refunds are prorated based on remaining classes.
3. How to request a refund
Submit a refund request from your Orders page or by contacting support with your order number. Approved refunds are returned to the original payment method within 5–10 business days.
4. Coupons and discounts
If a course was purchased with a coupon, the refunded amount reflects the price actually paid, not the original list price.